安蒂科博尔戈酒店-住客评论

Guest（Other） 2025-10-01
We had a wonderful week in Riva at Hotel Antico Borgo, this charming small, friendly hidden gem was a real delight. Located in the historic traffic free part of the town we thoroughly enjoyed wondering around the cobbled streets and eating in the many restaurants near by. Our room was clean and although we didnt have a balcony the window over looking the street below was very pretty. Breakfast was good and the staff very attentive and got to know our coffee order very quickly. A special thank you to the staff who helped my husband who had a medical problem, the receptionist very quickly arranged medical help and also provided translation as our Italian is very limited. This hotel may be small but it has a warm and welcoming atmosphere. The roof terrace is beautiful, looking over all the roof tops and up at the mountains is one of the best things about the hotel.
Guest（Couple） 2025-10-01
Beautiful Hotel & Views, But Food & Management Disappoint The hotel itself is beautiful with stunning views, very clean facilities, and incredibly helpful staff. However, there are a few areas that let it down. The mattresses are extremely hard, making it difficult to get a good night’s sleep. More concerning, though, is the attitude of management. They seem overly defensive and dismissive of guest feedback — it’s clear that here, the customer is not always right. The biggest disappointment, however, was the food. During our stay, we encountered uncooked pasta, slimy lasagna, and very dry chicken that appeared to have been cooked well in advance. When I asked about the lack of butter with the bread rolls, I was told, quite bluntly, that “the English don’t eat butter” — and the manager refused to consider otherwise. If you’re looking for a beautiful place to stay, this hotel delivers. But if food quality and guest service are important to you, I would strongly recommend dining elsewhere during your stay.
酒店回复：
Dear Guest, Thank you for sharing your feedback. We are glad that you appreciated the beauty of the hotel, the views, and the cleanliness of our facilities. We would like to emphasize that our staff is always committed to professionalism and courtesy, and we are surprised by your comment regarding the restaurant service, as all dishes are carefully prepared with attention to quality and freshness. Please rest assured that any feedback from our guests is always welcomed and handled with care, so that we can promptly address any issues and meet our guests’ needs. Kind regards,
Guest（Other） 2025-10-01
We stayed at this hotel the first week in October, we arrived late, check in was quick & easy. We missed evening meal but a cold plate of food & water was left in our room. First impressions were small, very quiet but most importantly clean & comfortable. No kettle as like most Italian hotels but we asked at reception and were lucky enough to get one the next day. We also asked for extra pillows & realised some plug sockets were 3 pins so borrowed an adapter. We left our bags & went out for a walk and was really surprised how quiet it was at 10pm there was no shops open & most places started to close, just the odd restaurants and bars open. It was pretty chilly too. After a good nights sleep we opened our curtains to a lovely Mountain View on the fourth floor to the front of the hotel with a small balcony. Breakfast was adequate, it was just the same everyday. The cold selection was ok but in my opinion a couple of more hot options would have been better, maybe some beans or tomatoes ( we just had scrambled eggs & sausage everyday). Evening meal you got to choose the day before from a set menu, we had some nice dishes but also some weird combinations that weren’t so good but it was acceptable. The restaurant is very small and the tables are so close together it can feel awkward sometimes. Breakfast you sit where you want but evening meal you get allocated a table for the week. We met some lovely couples who you can’t help but talk to as your sat so close, usually we like to keep ourselves to ourselves, but everyone was genuinely lovely we would swap tips & share the places where we’d been. Riva in general we found to be absolutely beautiful just a bit too quiet at night for us and losing the sun behind the mountain at 3.30pm it would become chilly, but we still thoroughly enjoyed our trip & stay at this hotel all the staff are very pleasant, helpful & hardworking. It’s a good base to explore the north of the lake.
Guest（Other） 2025-10-01
Lovely hotel with great staff. We stayed here beginning of October booked through Jet 2. Check in was easy, they even brought our cases to the room and gave our 5 year old some snacks. Room was clean, a bit on the small side but acceptable. Bed was comfortable and a fridge was available. No kettle but this is standard in Italy. Room was serviced daily to a high standard. We had the half board package. The food was of good quality and staff were happy to amend if not to taste. My daughter had pasta with butter made on a few occasions and loved it. They even made her a kids Aperol spritz and gave her some colouring pens and book - small touches that make all the difference . Location is excellent, right in the centre of Riva. Lots of bars and restaurants locally. Would return to this hotel. All staff were brilliant.
Guest（家庭旅游） 2025-10-01
很乾净，就在历史中心，服务热情周到
Guest（Other） 2025-09-01
Great hotel, clean, well maintained. Good food, nice buffet breakfast and choice of evenjng meal. All staff were lovely and friendly. Close to centre of Riva.
Guest（Other） 2025-09-01
Staff does its best to provide good service and location is good however after a recent stay there I question why this hotel can claim a 4-star rating status. Multiple flights of stairs are required for most rooms and although there are elevators, stairs seem to be required regardless. My room had an old and very hard and lumpy mattress that felt like innersprings were poking up through the mattress. I cannot believe that no other previous guest either noticed it or alerted the staff or that there’s not a quality control person who’s responsible to inspect the bedding periodically to make sure it’s in good condition. keeps Breakfast was nothing special and I sense that hotel caters to groups of older folks on tours, which really makes all the less sense.
Guest（其他） 2025-09-01
Quartos e banheiro pequenos! Otimo café da manh?! Gentileza de todos os funcionários!
Guest（情侣） 2025-09-01
Esperienza ottima! Personale dell’hotel giovane,preparato,educato e disponibile! Gestito in modo eccellente! Tutto pulito come raramente si trova! In pieno centro vicino a tutto! Consigliatissimo!
Guest（其他） 2025-09-01
Wir hatten eine wunderbare Zeit in diesem Hotel und m?chten unsere Begeisterung gerne teilen. Personal & Service: Einfach top! Das gesamte Team war super freundlich, stets gut gelaunt und immer um unser Wohl bemüht. Besonders hervorheben m?chten wir Marco – ein Gastgeber mit Herz und Leidenschaft, der sowohl sein Team als auch die G?ste mit viel Liebe umsorgt. Man fühlte sich jederzeit willkommen und pers?nlich betreut. Ein gro?es Dankesch?n dafür! Zimmer & Sauberkeit: Unser Zimmer war zwar klein, aber sehr sauber und gemütlich. Das Reinigungspersonal hat t?glich hervorragende Arbeit geleistet – das gesamte Hotel war durchgehend extrem sauber. Besonders angenehm war die ruhige Lage unseres Zimmers nach hinten raus. Das Bett und die Matratze waren sehr bequem, sodass wir wunderbar schlafen konnten. Die Klimaanlage war ein weiteres Highlight: angenehm leise und ohne Zugluft – perfekt auch für die Nacht. Ein zweites Kissen wurde mir auf Nachfrage innerhalb einer Minute gebracht – gro?artig! Frühstück & Abendessen: Das Frühstücksbuffet war absolut ausreichend und lecker. Alles wurde gro?zügig und schnell aufgefüllt, Extrawünsche wurden sofort erfüllt. Das Abendessen war ein 3-G?nge-Menü, das man flexibel am Vortag oder sogar noch am selben Tag ausw?hlen konnte. Die Vorspeisen gab es in Buffetform und waren reichlich. Besonders gefallen hat uns das Risotto und die Tatsache, dass es zum Nachtisch auch frisches Obst gab. Die Qualit?t des Essens war durchgehend auf hohem Niveau. Ein liebevolles Detail: Nicht ausgetrunkene Weinflaschen wurden am n?chsten Tag gekühlt und dekorativ am Tisch bereitgestellt. Service w?hrend des Aufenthalts: Wir wurden regelm??ig gefragt, ob alles in Ordnung sei oder ob wir noch etwas ben?tigen – sehr aufmerksam und herzlich. Lage & Ausstattung: Die Lage ist für uns ideal – direkt in der Altstadt und dennoch ruhig, da sich in der N?he nur kleine Gesch?fte und keine lauten Bars befinden. Die Dachterrasse bietet einen gro?artigen Ausblick und l?dt mit Liegen zum Sonnen ein. Die Anreise mit dem Taxi vom Flughafen war unkompliziert – obwohl es nicht direkt vor die Tür fahren konnte, waren wir in zwei Minuten am Hotel. Unsere Koffer konnten wir problemlos bis zum Eingang rollen. Fazit: Ein rundum gelungener Aufenthalt! Wir haben uns sehr willkommen gefühlt und m?chten definitiv wiederkommen. Vielen Dank an das gesamte Team für die herzliche Betreuung! Liebste Grü?e Britta & Francis

安蒂科博尔戈酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2025-10-01

Guest（Couple） 2025-10-01

Guest（Other） 2025-10-01

Guest（Other） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（Other） 2025-09-01

Guest（Other） 2025-09-01

Guest（其他） 2025-09-01

Guest（情侣） 2025-09-01

Guest（其他） 2025-09-01

客户评价由实住客人提供的真实点评